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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Benton

September 5, 2025

5  out of  5
rating by Wendy Benton
"Caitlin with State Farm went above and beyond to make sure I was completely satisfied with my Life Insurance policy!"
We responded:
"Thank you for sharing this! We’re so glad to hear that your Life Insurance experience exceeded your expectations. Our team always strives to make sure every detail is handled with care, and it’s wonderful to know you felt supported throughout the process. We truly appreciate your trust in us!"
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Linda shearer

September 5, 2025

5  out of  5
rating by Linda shearer
"We switched to Megan Jackson Agency about 3 years ago. Its always easy to get things done and get what we need. Chole was so helpful today when adding and subtracting vehicles and people to our policy. The total process took about 5 minutes and she sent me the insurance verifications!"
We responded:
"Thank you for being with our agency these past three years! We love hearing that taking care of updates to your policy has been quick and easy. Our goal is to make the process simple and stress-free, and we’re so glad you had a smooth experience. We truly appreciate your continued trust and loyalty!"
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Candace W

September 5, 2025

5  out of  5
rating by Candace W
"I have been offered prompt service. Everyone is always so nice and eager to answer any questions."
We responded:
"Candace, thank you for your review! We’re so glad you’ve experienced quick, friendly service from our team. We’re always happy to answer questions and help however we can! —Meghan Jackson State Farm "
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Lisa Happy

September 4, 2025

5  out of  5
rating by Lisa Happy
"Terri is very kind and helpful. She just wants to help."
We responded:
"Thank you for sharing! Terri truly has a heart for helping others, and we’re lucky to have her on our team. We’re so glad you had a great experience with her! —Meghan Jackson State Farm "
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Brandon Ellis

September 3, 2025

5  out of  5
rating by Brandon Ellis
"I changed over to Meghan Jackson's State Farm team several years ago, they have been AMAZING! When adding a new driver and a new vehicle to our policy, the team was phenomenal answering questions and showing us the best way to move forward. The representative I worked with most was Chloe Moses, she has been a wealth of knowledge and very patient with me as I have asked many many questions. I highly recommend this outstanding team!!"
We responded:
"Brandon, thank you for sharing your experience! We’re so glad you’ve trusted our team over the years and that Chloe was able to guide you through adding a new driver and vehicle with ease. Your recommendation means so much to us—we’ll always be here to answer questions and help however we can! —Meghan Jackson State Farm "
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Amy Monk

September 2, 2025

5  out of  5
rating by Amy Monk
"Erica worked with me to get the best rate possible. We looked at 3 different scenarios, and were able to pick the best one! I appreciate her time very much. They have always been super helpful!"
We responded:
"We’re so glad Erica was able to walk you through all the options and find the right fit! She’s great at making the process simple and making sure everything works out best for you. Thanks for trusting our team—we’re always here to help! —Meghan Jackson State Farm "
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Terri Ferguson

August 31, 2025

5  out of  5
rating by Terri Ferguson
"I have worked with Meghan and her team for the last couple of months. Everyone has a high level of customer service and commitment. Raising the bar for State Farm in customer care. Give our agency a chance and we will prove it! Thanks!"
We responded:
"Thanks so much! We’re lucky to have such a great team that truly cares about people and works hard every day to raise the bar. Couldn’t do it without you! —Meghan Jackson State Farm "
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ABCD EFG

August 13, 2025

5  out of  5
rating by ABCD EFG
"I too recently transferred to Meghan Jackson from another State Farm agent, and things have been great so far. Erica and Rachel are great and I was able to get an awesome rate for my car insurance. I’m now paying $245 less than I was before on my car insurance."
We responded:
"Thank you for making the switch to our agency and for sharing your experience. We’re glad things have been going smoothly, and Erica and Rachel will appreciate the shout-out. That $245 in savings is a great win—our team will keep working to make sure your coverage and price stay on point. If you ever need anything or want to review your policy, we’re here to help."
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Cyndi Wells

July 31, 2025

5  out of  5
rating by Cyndi Wells
"I cannot express enough the gratitude of Rachel assisting with auto insurance needs! "This is the best insurance agent I've ever had. They give you a personal touch and really value getting to know you and making sure you have everything you need." I would have rated 10 stars if it was an option!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Rachel provided such outstanding support with your auto insurance needs. We truly appreciate your kind words about our personal approach—getting to know our customers and making sure you’re fully covered is what we’re all about. We’re honored to have earned your trust (and your 10-star rating in spirit)!"
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Katherine Evans

July 24, 2025

5  out of  5
rating by Katherine Evans
"This office CARES about their service! I always know I'm in great hands with Meghan and her crew. Every question I have they answer or find the answer if they need to. I'm so impressed with how they helped keep my claims process on track, and when my husband needed to update his life insurance Erica had it taken care of in 5 minutes flat. Insurance used to be a pain in the 🍑 and take FOR-EVVVVVERRRRRRRR but this office is changing the game 💯"
We responded:
"Thank you so much for your wonderful review, Katherine! We’re thrilled to hear that you feel well taken care of by Meghan, Erica, and the rest of our team. Making insurance easy and stress-free is exactly what we aim for, so your feedback truly means a lot to us. If you ever have more questions or need assistance in the future, we’re always here to help. Thanks again for trusting us with your insurance needs!"
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fun2gether26

July 2, 2025

5  out of  5
rating by fun2gether26
"The time that matters most when you have insurance is how good they do when you have a claim. Well, as unlucky as we were when it hailed on our 2012 Honda Accord, we were very lucky that we had our insurance with State Farm & Meghan Jackson. EVERYTHING WAS PERFECT!! The ease of making the claim, the video review with the adjuster, the ease of renting the car which was part of our coverage, the way the insurance company worked with the repair shop (Dent Terminator) and the repair. It's like it never happened. Outstanding in all respects. Rick"
We responded:
"Thank you, Rick! We are lucky to have Caitlin and we are so happy to hear she was able to make switching companies an easy process. Thanks for choosing us!"
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Christopher Brown

June 27, 2025

5  out of  5
rating by Christopher Brown
"DeMarcus Lee has been an outstanding guide for me and my family in navigating our insurance coverage. With his expertise, we were able to consolidate our plans into a streamlined, manageable profile—not only lowering our rates but also enhancing our coverage in key areas. His professionalism, patience, and courteous approach made the entire process effortless. It's rare to find someone who delivers both exceptional service and tangible savings. DeMarcus gets two enthusiastic thumbs up from me and my family—we’re grateful for his support."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear how DeMarcus was able to help you and your family simplify your coverage while also saving money and improving your protection. His professionalism, patience, and commitment to exceptional service truly make him a standout on our team. We’ll be sure to pass along your kind words—he’ll be grateful to know he made such a positive impact. We’re so glad to have earned your trust and look forward to continuing to support you!"
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Madi and Friends

June 20, 2025

5  out of  5
rating by Madi and Friends
"Their staff is very helpful."
We responded:
"Thank you for the kind words! We’re so glad to hear that our team has been helpful. If there’s ever anything you need, we’re always here to assist!"
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Abbey Murta

June 20, 2025

5  out of  5
rating by Abbey Murta
"The team at Meghan Jackson is incredible. We switched from another State Farm agency and the customer service has been incomparable. They are responsive, act quickly and above all- kind and compassionate. We have been very happy with their services and enjoy the attention to detail they give- like sending a birthday card and even just providing the envelope for our insurance cards- making it easier to find, something our other local agents never did. We are happy we made the switch to their team!"
We responded:
"Thank you so much, Abbey! We’re truly honored by your kind words. Our team works hard to make sure every interaction is helpful, thoughtful, and personal—so hearing that you’ve felt the difference means the world to us. We’re so glad you made the switch and appreciate you noticing the small touches that matter. We look forward to continuing to take great care of you and your family! —Meghan Jackson & Team "
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Craig Schutte

June 2, 2025

5  out of  5
rating by Craig Schutte
"This State Farm Agency has a Very Strong Professional Advantage. Remember when we were growing up {Western Auto, Otasco, etc} and The " Old Timers " Respectively Our Parents, and Grandparents would say " Now Son, kid, boy, grandson you let that tap water run B4 ya drink it, ya hear! it's better 4 ya! same way this State Farm Agency is better for ya listen and learn. they match or better any insurance, any quote and upon things where Iwas uniformed, ignorant about they schooled on up. amazingly knowledgeable and a professional outfit. The Best !!!!! like holding a babes hand walking into Southern Ag when ya got a hard time walking and moving right. that's all. P. Craig Schutte 🇺🇲"
We responded:
"Mr. Schutte, thank you so much for this truly one-of-a-kind review. Your words brought smiles to our whole team — not just for the kind praise, but for the wisdom and heart behind it. We’re honored to be compared to the trusted institutions and advice of generations past. That kind of trust is exactly what we aim to earn every day. We’re glad we could help clarify things and offer coverage that makes sense for you. If there’s ever anything more we can do, just like that tap water — we’re always here, steady and ready. With sincere thanks, The Team at Meghan Jackson State Farm 🇺🇸"
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Emmett Van

May 21, 2025

5  out of  5
rating by Emmett Van
"Very nice and honest people"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are glad to hear you had a positive experience with our team. If there’s ever anything else we can help with, don’t hesitate to reach out!"
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Susan Vanderlinden

May 13, 2025

5  out of  5
rating by Susan Vanderlinden
"I had a tree fall on my house and do a lot of damage. State Farm had someone at my house within the hour because it was raining hard to try to help. Eric was outstanding in helping me all through this since I’ve never filed a claim before she walked me through. It was always cheerful and happy Heather Davis was great on getting it assessed and ready to go. I would recommend State Farm to anyone. it was great they made a bad situation so much easier."
We responded:
"Thank you so much for sharing your experience! We’re sorry you had to go through such a stressful situation, but we’re glad our team could be there quickly and help make things easier for you. It’s always our goal to provide support and guidance, especially when it’s your first time filing a claim. We truly appreciate your recommendation and are grateful for the opportunity to be there when you needed us most."
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Brian Theriot

May 6, 2025

5  out of  5
rating by Brian Theriot
"Always provides outstanding customer support with any issues or concerns with my policy."
We responded:
"Thank you so much for your thoughtful review! We’re glad to hear that you’ve had a great experience with our customer support. Providing outstanding service and being here when you need us is always our main focus. Let us know if there’s ever anything else we can help with!"
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Renee Dunn

May 2, 2025

5  out of  5
rating by Renee Dunn
"Meghan Jackson State Farm and staff have always been extremely helpful and informative. Meghan Jackson office patiently and effectively answered all of my questions and I received the exact coverage that I was looking for with very affordable rates. Awesome representation of a true professionalism from this group. Thank you for making my transition to State Farm a pleasurable experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to provide the professional service and coverage you were looking for. Making your transition to State Farm smooth and enjoyable is always our goal. We'll be sure to share your feedback with Demarco. If you ever have any more questions or need further assistance, we're here for you. Welcome to the State Farm family! "
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Preston kidd

April 30, 2025

5  out of  5
rating by Preston kidd
"Erica was excellent, she got me an amazing quote for my new auto policy. Her communication was clear and swift. Great customer service"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Erica provided you with excellent service and helped you find a great quote. Clear and swift communication is what we strive for, and we’re glad she made the process easy for you. We appreciate you choosing us!"
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Julian Stetnish

April 25, 2025

5  out of  5
rating by Julian Stetnish
"The folks that work here are amazing! Always lightning fast to help and always have a good attitude towards the customers. Would suggest anyone needing insurance go with Meghan and her crew , you won't be sorry."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing fast, friendly service is something we truly take pride in. We appreciate your recommendation and look forward to continuing to take great care of you!"
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Jessica Wade

April 14, 2025

5  out of  5
rating by Jessica Wade
"The team at this office are very friendly and quick to respond to all my requests. Highly recommend."
We responded:
"Thank you so much, Jessica! We truly appreciate your kind words and recommendation. Our team works hard to provide friendly and responsive service, so it means a lot to hear that reflected in your experience. We’re always here whenever you need us!"
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Annie Bee

March 27, 2025

5  out of  5
rating by Annie Bee
"She is amazing just saved me over $2000 a year thank you Meghan and Rachael 😊"
We responded:
"Thank you so much for your kind words! We’re thrilled that we were able to help you save over $2,000 a year—that’s a huge win! We appreciate your trust in us and are always here whenever you need anything. Thanks for being a valued part of our State Farm family!"
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Michael Barron

March 14, 2025

3  out of  5
rating by Michael Barron
"My total mileage"
We responded:
"Hi Michael, if there is an issue with your odometer reading or you need to report an odometer reading, please reach out to our office. Thank you!"
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Tiffany Crosby

March 7, 2025

5  out of  5
rating by Tiffany Crosby
"We love State Farm. We have our home and cars covered by State Farm! Erica is the VIP. She has been a pleasure to work with and is always a delight! I am serious you can hear her smiling through the phone. I love this group. 10 out 10 highly recommend."
We responded:
"Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience with our team. Erica truly is a gem, and we’re glad her warmth and dedication shine through. Your trust in us to protect your home and cars means a lot. We appreciate your recommendation and look forward to continuing to serve you. If you ever need anything, we’re here to help!"